Created in collaboration with the Elizabeth Dole Foundation and Cornerstone Caregiving
The following content is made possible by support from Cornerstone Caregiving. Their partnership helps us advance our mission to empower, support, and honor America’s military and veteran caregivers.
Welcoming a care provider into your home is one of the most personal decisions a veteran family caregiver can make. Veterans and their loved ones carry powerful stories of service, sacrifice, and strength—so any care solution should honor and respect that legacy. Thoughtful preparation is key. When it’s time to seek support, understanding your options ensures a confident, informed decision. Below you will find four essential tips and practical steps to help you find the best home care solution, one that truly fits your needs and honors your family’s journey.
Understanding Your Needs
It is important to understand what type of care is needed for your loved one. Does your loved one need medical expertise or skilled care, like that of a licensed nurse, or does your loved one need help with activities of daily living (ADL) like dressing, bathing, and eating? This type of care is referred to as unskilled or custodial care.
Below, we will explore different options for unskilled/custodial care and offer tips for considering which is best for you and your loved one.
Different Types of Home Care Providers
Finding the right provider starts with knowing your options. While the choices can feel overwhelming, most fall into three main categories:
- Licensed Home Care Agency – Professional, regulated, and comprehensive. Agencies employ trained caregivers, manage scheduling, and oversee all aspects of care, including supervision, insurance, and background checks.
- Care offered: Personal care (bathing, dressing, grooming), companionship, homemaking, medication reminders, dementia care, and in some cases, skilled nursing depending on the agency’s licensure.
- Independent Provider – More flexibility, more responsibility. These caregivers work directly with families—often at a lower cost—but you’ll handle everything from hiring and payroll to scheduling and oversight.
- Care offered: Personal care, companionship, and light housekeeping. Skilled medical care is rarely included unless the caregiver has specific credentials.
- Care offered: Personal care, companionship, and light housekeeping. Skilled medical care is rarely included unless the caregiver has specific credentials.
- Registry – A mix of both. Registries connect families with independent caregivers. While they offer flexibility, families are responsible for managing most caregiving details themselves.
- Care offered: Varies based on caregiver qualifications. Most provide non-medical support like respite care and companionship; skilled care may be available, but families must verify credentials.
Veteran Family Caregiver’s Home Care Comparison Guide
Use this side-by-side breakdown
Finding the Right Fit
Choosing a provider isn’t just about qualifications—it’s about trust and understanding. For veterans, it’s crucial to find a care provider who recognizes the unique challenges and experiences tied to military service. A skilled caregiver who doesn’t understand these needs may not be the right fit. During interviews, focus on finding a provider who aligns with your values and your veteran’s journey. Use these sample questions to help identify the best match for your family.
Navigating Veteran Benefits
Understanding available benefits is key when choosing a home care provider for veterans. Many qualify for Home Health Aide (HHA), Aid and Attendance, or the Veterans Directed Program (VDC), which can significantly reduce costs or come at no cost to the family. However, navigating these benefits can be tricky. It’s essential to find a provider familiar with VA benefits who can guide you through the process. The right provider will not only offer exceptional care but also advocate for the financial support your veteran deserves.
Pro Tip: Before choosing a provider, ask if they have experience with Aid and Attendance, Veterans Directed, or HHA benefits and how they’ve helped other families access these resources. Their expertise can save you time and ensure you maximize available support.
Additional Resources For You
The VA Website for Geriatrics and Extended Care
